Payment Exceptions: Due to recent fraudulant credit card purchases, Stitch Logo requires ACH or Bank Wire payment for blank orders over $500. After you place your order, it will be reviewed for stock issues and we contact you with payment options.

You will be given options at checkout to select if there is a stock issue.

• Contact me regarding any out-of-stock item. This might delay your order. We will call, email and update our online order system Santu with suggested replacements or back order dates. You will have the opportunity to pick alternate styles, accept back order dates or cancel your order. Any item(s) placed on back order, will be removed from the original invoice. An additional invoice will be created for the back-order item(s). Shipping charges will apply to all back-order items. 

• Replace my items with same price, color, size and quality items. No need to contact me unless there is a price difference. Example Replacement: Your order a Pique Knit Polo Shirt in the color red size M for $19.99. We would replace it with another pique knit polo shirt in the color red size M for $19.99 in a different brand or style number. Colors and fit do vary a bit from each brand, so please allow for slight color variations and fit. If there is not an equal substitution you will be contacted.

• Replace my items with similar priced, color, size and quality items. Price difference not to exceed $2.00 per item. No need to contact me unless the replacement style costs more than $2.00 per item. I understand my credit card will be charged the additional cost. Example Replacement: Your order a Pique Knit Polo Shirt in the color red size M for $19.99. We would replace it with another pique knit polo shirt in the color red size M for $21.99 in a different brand or style number. Colors and fit do vary a bit from each brand, so please allow for slight color variations and fit. We will charge the credit card you supplied at checkout the additional cost. If there is not a suitable substitution you will be contacted.

Delivery and shipping delays: Stitch Logo will make every effort to get your order shipped as quickly as possible. Expedited orders may be possible, please contact our Sales Team for more information. Often times we can find items that are available in a warehouse close by that can be turned around faster than other items. Rush shipping and rush charges may apply. (877) 652-8600

• Blank Orders: 1-3 weeks
• Custom Orders (Embroidery, Screen Print, Heat Transfer, Hemmed Pants): 3-5 weeks

By approving and entering into this sales agreement and invoice, Customer expressly authorizes Stitch Logo, Inc. to use Customer's name, Customer's logos and pictures of work done for customer, for advertising purposes. If Customer wishes to rescind the express authorization, please inform Stitch Logo, Inc. via written correspondence, and Stitch Logo, Inc. will remove them from all advertising.